With JIM, we want you to grow your business without restrictions. That’s why we don’t set a fixed sales limit for your transactions.
You can sell as much as your business demands. But to keep you and your customers safe, every sale goes through a security review before being approved.
No limits on your growth
We believe your success shouldn’t be capped by arbitrary sales limits. Whether you’re selling a single item or thousands, you’re free to process transactions according to your needs.
How the security review works
Each sale is automatically checked by our security system. This process helps detect unusual activity or transactions that may put you at risk. Based on this analysis, the sale can be:
Approved and processed normally.
Flagged and declined if something unusual is detected.
Why this matters
This extra layer of security ensures a safer environment for everyone:
You get more protection against fraud and chargebacks.
Your customers enjoy a safer checkout experience.
The platform remains a reliable space for doing business.
We don’t limit your potential, but we also don’t compromise on safety. Our goal is to balance freedom and protection, so you can focus on selling with confidence.
FAQ
Why was my sale declined?
A declined sale usually means our system detected something unusual, such as a mismatched customer detail or an unusually high purchase.
Can I appeal a declined transaction?
No.
Does this mean I can sell unlimited amounts?
Yes, there’s no fixed cap on your sales. However, every transaction is reviewed to ensure it meets our security standards.
Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.
Our team is available Monday to Friday, 9am–5pm EDT.
📧 Email us anytime at [email protected] and our support team will respond with personalized assistance.
📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.
Available Monday to Friday, 9am–5pm EDT.