JIM gives you two ways to accept payments — Tap to Pay for in-person sales and Payment Link for remote sales. This guide covers everything you need to get started.
Requirements to start selling
Before you begin, make sure you have:
A phone with NFC (iPhone XS or later, or Android with NFC)
The JIM app installed
A JIM account with an approved seller profile
Sell with Tap to Pay
Accept in-person contactless payments — no extra hardware needed.
Open the JIM app
Enter the sale amount ($1 minimum)
Tap Sell
Ask your customer to tap their card, phone, or smartwatch on your device
Confirm the payment
Fee: 1.99% per sale
Accepted networks: Visa, Mastercard, Amex, Discover, JCB.
Accepted wallets: Apple Pay, Google Pay, Samsung Pay.
Want to send a receipt? Just enter the customer's phone number after the transaction.
Sell with Payment Link
Accept remote payments by sharing a secure link.
Open the JIM app
Enter the sale amount
Tap Sell
Choose Payment Link
Share the link by text, email, or any messaging app
Your customer completes the payment online with a credit card or digital wallet — no app needed on their end.
Fee: 4.99% + $0.30 per transaction.
Security: 3D Secure verification included.
Your funds
Funds from both Tap to Pay and Payment Link are instantly available in your JIM account
Spend with your JIM Card (virtual Visa Prepaid Card, added to Apple Wallet) — free
Transfer to your bank via ACH — 1.99% + $0.99, $15 minimum, same business day
Need more help?
✨ Chat with us
Get instant answers using our smart chat, right in the app.
Need a real person? Open the app → tap the (...) button → Help → Chat.
Available Monday–Friday, 9am–5pm EST.
📞 Give us a call
Prefer talking it out? Reach us at +1 (833) 315-2573.
Available Monday–Friday, 9am–5pm EST.
📧 Email us
Send us a message anytime at help@jim.com and our support team will get back to you with personalized help.
