1. How do I start selling with JIM?

Download the JIM app, complete your seller profile, and wait for approval. Once you're approved, you can start accepting payments right away. 

➡️ <a href="https://help.jim.com/en/articles/9357161-how-to-create-a-seller-profile">Create your seller profile</a>

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2. How can I charge customers using JIM?

Open the JIM app, enter the amount, and tap "Sell."

Tap to Pay — Have your customer tap their card or NFC-enabled device on your phone. Fee: 1.99%.

Payment Link — Send a secure link by text, email, or any messaging app. Fee: 4.99% + $0.30.

- Tap to Pay — Have your customer tap their card or NFC-enabled device on your phone. Fee: 1.99%.
- Payment Link — Send a secure link by text, email, or any messaging app. Fee: 4.99% + $0.30.

➡️ <a href="https://help.jim.com/en/articles/9357145-how-can-i-sell-using-jim">Learn how to sell</a>

3. What are the transaction limits with JIM?

Once your seller profile is approved, there's no upper limit on individual transactions or on your daily, weekly, or monthly sales. The minimum sale for Tap to Pay is $1.

➡️ <a href="https://help.jim.com/en/articles/9357150-how-much-can-i-sell-with-jim">Learn about sales limits</a>

The JIM Card is a virtual Visa Prepaid Card that gives you instant access to your sales balance. Add it to Apple Wallet and use it anywhere Apple Pay is accepted — in-store or online.

There's no physical card and no ATM access. During registration, you'll set up a 4-digit PIN for certain card actions.

➡️ <a href="https://help.jim.com/en/articles/9375267-how-can-i-create-a-jim-card">Create your JIM Card</a>

5. How do I add my JIM Card to Apple Wallet?

Open the JIM app, tap "Add to Apple Wallet," and follow the on-screen steps. Your seller profile needs to be approved first. 

➡️ <a href="https://help.jim.com/en/articles/9375290-how-to-add-your-jim-card-to-a-digital-wallet">Add to digital wallet</a>

Creating an account and using the JIM Card is completely free. You'll only pay fees when processing transactions:

Payment Link — 4.99% + $0.30 per transaction

ACH Transfer — 1.99% + $0.99 per transfer ($15 minimum)

- Tap to Pay — 1.99% per sale
- Payment Link — 4.99% + $0.30 per transaction
- ACH Transfer — 1.99% + $0.99 per transfer ($15 minimum)

➡️ <a href="https://help.jim.com/en/articles/9357225-is-it-free-to-use-jim">Full fee details</a>

Ask JIM's AI assistant for your statement, select the sale, and choose "Cancel sale."

8. What if my registration is rejected?

Reach out to JIM's support team — they'll help you and walk you through next steps. 

➡️ <a href="https://help.jim.com/en/articles/9376474-why-was-my-registration-denied">Why was my registration denied?</a>

9. How do I access my sales earnings?

Once you're approved, spend your balance with your JIM Card (added to Apple Wallet), or transfer it to a U.S. bank account via ACH (1.99% + $0.99 fee, $15 minimum).

Open the JIM app and tap the JIM Card on your home screen, or just ask JIM's AI assistant. 

➡️ <a href="https://help.jim.com/en/articles/9376439-how-can-i-use-my-balance">Manage your balance</a>

11. How do I share sales receipts?

After a sale, tap "Share" on the digital receipt. You can also ask JIM's AI assistant for your statement and share it from there. 

➡️ <a href="https://help.jim.com/en/articles/9376596-how-can-i-share-my-receipts">Share receipts</a>

12. How can I reach JIM's support?

Our team is available via chat in the app or at <a href="mailto:help@jim.com" target="_blank" rel="nofollow noopener noreferrer">help@jim.com</a>.

➡️ <a href="https://help.jim.com/en/articles/9376526-contact-us">Contact us</a>

JIM creates a free, professional website for your business when you sign up. You can customize it with JIM's AI and accept payments directly through it. 

➡️ <a href="https://help.jim.com/en/articles/13531710-how-can-jim-help-create-a-free-website-for-my-business">Learn about JIM Website</a>

14. Can I accept bookings through JIM?

Yes! JIM Bookings lets customers book appointments right through your JIM Website. 

➡️ <a href="https://help.jim.com/en/articles/14741414-how-to-accept-bookings-in-my-business-using-jim">Accept bookings</a>

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FAQ (Frequently Asked Questions)

1. How do I start selling with JIM?

2. How can I charge customers using JIM?

3. What are the transaction limits with JIM?

4. How does the JIM Card work?

5. How do I add my JIM Card to Apple Wallet?

6. Is JIM free to use?

7. How do I cancel a sale?

8. What if my registration is rejected?

9. How do I access my sales earnings?

10. How can I check my balance?

11. How do I share sales receipts?

12. How can I reach JIM's support?

13. What is a JIM Website?

14. Can I accept bookings through JIM?

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