Yes, JIM is free to use. The only charges applied are related to selling and using the ACH transfer feature.
Transaction fees
1.99% per transaction when selling.
Applies to payments made with Visa, Mastercard, American Express, and Discover
Each ACH Transfer includes a 1.99% fee plus $0.99 per transfer.
Aside from the transaction and transfer fee, there are no other costs associated with using JIM. Set up your profile and take advantage of JIM’s tools for simple, secure, and cost-effective money management.
Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.
Our team is available Monday to Friday, 9am–5pm EDT.
📧 Email us anytime at [email protected] and our support team will respond with personalized assistance.
📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.
Available Monday to Friday, 9am–5pm EDT.