With Jim Booking, your customers pick a time on your booking page, and you can charge them when they book.
What do I need?
Booking is part of your Jim Website, so you need an active website first.
How to set up Booking
In the bottom bar, tap the menu, then Booking.
Enter the Name and Duration.
Tap Availability and choose your Days of week active and Working hours. Turn on Same time slot every day to use the same hours every day, or tap Add time slot to add a second shift.
To charge customers when they book, turn on Pay when booking and enter the Booking price.
Tap Enable bookings.
When you see Your bookings are live!, customers can book on your website.
Tap See on website to check how your booking page looks to customers.
How to share your booking link
Open Booking.
Tap Share and choose where to send it.
Your link looks like this: jim.com/a/yourname/book. You can put it in your Instagram bio, send it on WhatsApp, or add it to your Google Business Profile.
Show or hide bookings on your website
Open Booking.
Turn Bookings are visible on or off.
When it's off, customers can't book through your website.
How does the customer book?
Your customer opens your link in any browser. They don't need an app or an account. They choose a time and pay online if you turned on Pay when booking. Learn more in How does 3DS verification work in online payments? Then they get a booking confirmation.
How to manage your bookings
Open Booking to see your bookings.
Tap a booking to see the customer's Email, Phone number and Payment.
To cancel a booking:
Open the booking.
Tap Cancel booking.
Tap Cancel booking again to confirm, or Keep it to go back.
The booking is removed from your schedule and the customer is notified.
To contact the customer, open the booking and tap Message, Call, or Copy number.
What are the fees?
When | How | Fee |
When the customer books | Payment link | 4.99% + $0.30 |
At the appointment | Tap to Pay | 1.99% |
If you turn on Pay when booking, your customer pays online with a Payment Link when they book. At the appointment, you can charge in person with Tap to Pay. See current fees at jim.com/pricing. Learn more in How to use Jim's Payment Link? and How can I sell using Jim?
Need more help?
Human support is available Monday to Friday, 9am to 5pm EST.
Chat: in the app
Phone: +1 833 315 2573
Email: help@jim.com
✨ Talk to Jim, our AI smart help, available 24/7.