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How do I use my Jim Card?

Use your free Jim Card to spend your sales in stores and online, right away.

The Jim Card is free and virtual.

You can also use it outside the U.S. Purchases in other currencies are converted to dollars; check the current exchange rates before you buy.

Your sales go to your Jim balance in seconds, and you can spend them with the card right away. There's no physical card, and you don't need a bank account.

Your Jim Card is ready in the app once your seller profile is approved.


See your card details

  1. Tap Cash out on the bottom bar.

  2. Tap your card.

  3. See the card number, expiration date, and CVV to shop online.


Add it to Apple Wallet or Google Wallet

  1. Tap Cash out on the bottom bar.

  2. Tap Add to Apple Wallet or Add to Google Wallet.

  3. Follow the steps on your phone.

Then pay in stores anywhere Apple Pay or Google Pay is accepted.


Your card PIN

You use your 4-digit PIN to confirm actions like a cash out. To see or change it:

  1. Tap Cash out on the bottom bar.

  2. Tap View PIN on your card.

Never share your PIN, CVV, or card number.


Block your card

If you think someone used your card:

  1. Tap your name at the top left.

  2. Tap Preferences.

  3. Tap Temporarily block card.

  4. Tap Block card.

To use it again, follow the same steps and tap Unblock card.


Where you can't use it

  • ATM cash withdrawals

  • Adding money to apps like Cash App, Venmo or Apple Cash

  • Gambling, adult entertainment, and other restricted categories

  • Installment payments

  • Some restricted countries or regions

To move your money to your bank, use an ACH transfer. See How can I use my Jim balance?

If a purchase is declined, see Why was my purchase declined?


Spending limits

Period

Limit

Per transaction

$10,000

Per day

$20,000

Per week

$40,000

These limits are shared with every cash out from your Jim balance. You can only spend up to your available Jim balance.


Need more help?
Human support is available Monday to Friday, 9am to 5pm EST.

✨ Talk to Jim, our AI smart help, available 24/7.

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