The JIM Card is a virtual Visa Prepaid Card, so it can't be used at ATMs for cash withdrawals. But your money is always accessible — here's how.\
Spend directly with your JIM Card
Every sale you make goes straight to your JIM Card in seconds. No transfer, no waiting. You can spend your earnings right away:
Add your JIM Card to Apple Wallet and tap to pay at any store that accepts Apple Pay.
Use your card number for online purchases anywhere Visa is accepted.
ACH Transfer to your bank account
If you need cash or prefer having your money in a bank account, you can transfer your JIM Card balance via Same Day ACH Bank Transfer.
Open the JIM app and go to the Balance screen.
Tap Cash out and select ACH Bank Transfer.
Enter the amount you want to transfer (minimum $15.00).
Add your bank account details (routing and account number).
Review the details and fee.
Confirm with your JIM Card PIN.
Done — a receipt is provided and funds arrive the same business day.
Transfers made during business hours arrive the same business day. Transfers after hours, on weekends, or on holidays are processed the next business day.
1.99% of the transfer amount + $0.99 fixed fee
Minimum transfer: $15.00
Maximum per transfer: $3,000.00
Daily limit: $5,000.00
Quick comparison
Option
| Speed
| Fee
| Best for
|
JIM Card (digital spending)
| Instant
| Free
| Everyday purchases, online and in stores
|
Same Day ACH Bank Transfer
| Same business day
| 1.99% + $0.99 per transfer
| When you need funds in your bank account
|
Good to know
The JIM Card is virtual — there's no physical card to use at ATMs.
Your money on the JIM Card is held with Lead Bank, Member FDIC, and insured up to $250,000.
There are no monthly fees, no setup costs, and no hidden charges.
You only pay fees when you make a sale (1.99% for Tap to Pay, 4.99% + $0.30 for Payment Link) or when you transfer to your bank.
If you have any questions, reach out to our support team through the JIM app.
Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.
Our team is available Monday to Friday, 9am–5pm EST.
📧 Email us anytime at help@jim.com and our support team will respond with personalized assistance.
📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.
Available Monday to Friday, 9am–5pm EST.