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How does tipping work in Jim?

Let your customer add a tip during a sale, and choose your suggested tip percentages.

With tipping, your customer can add a tip before they pay. The tip goes into the same sale, and there's no extra fee for it. Learn more in How can I sell using Jim?

Turn on tips

  1. Tap your name at the top left of the app.

  2. Tap Preferences.

  3. Under Tips, turn on Enable tips on Tap to Pay.

Add a tip to a sale

  1. On Sell, enter the amount.

  2. Tap Sell now.

  3. Under Payment method, choose Tap to Pay.

  4. Under Settings, tap Add a tip.

  5. Pick a percentage, Custom, or No Tip.

  6. Tap Confirm.

  7. Tap Charge.

Tips work with Tap to Pay only. Payment Links don't support tips. Don't see Add a tip? Make sure Enable tips on Tap to Pay is on.

Change your tip options

  1. Tap your name at the top left of the app.

  2. Tap Preferences.

  3. Under Tips, tap Tip options.

  4. Tap the pencil next to the percentage you want to change.

  5. Enter a new percentage from 1% to 100%. Each option must be different.

  6. Tap Save tip.

Fees

There's no extra fee for tips. The Tap to Pay fee of 1.99% applies to the total, including the tip.

FAQ

  • Can my customer skip the tip?
    Yes, by choosing No Tip.

  • Does the tip show on the receipt?
    Yes. The receipt shows the tip on its own line, and it's included in the customer total. Learn more in How can I share my receipts?

  • Can I use tips with Profit Booster?
    Yes. They work independently. Learn more in How do I use Profit Booster in Jim?

Need more help?
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