When you sell using the JIM app, the funds from each transaction are immediately available in your account. This instant processing allows you to access your earnings in real-time and easily manage your financial activities.
Using your balance
Once your seller registration is complete and approved, your JIM balance can be used exclusively through your virtual JIM Card. This is currently the only way to access and spend your account balance.
Adding your JIM Card to Apple Wallet
For added convenience and secure contactless payments, add your JIM Card to your Apple Wallet:
Open the JIM app.
Tap the "Add to Apple Wallet" button located under your card.
Follow the on-screen prompts to complete the setup.
You're now ready to use your JIM Card for fast and easy payments through Apple Wallet.
Paying with your JIM Card
Your earnings can be spent directly using your virtual JIM Card. Follow these simple steps:
Open Apple Wallet on your Apple device.
Select the JIM Card you added from the app.
Authenticate the transaction using Face ID, Touch ID, or your passcode.
Hold your device near the NFC-enabled payment terminal to complete the payment.
If you require additional assistance or have questions, our support team is readily available directly through the JIM app for prompt and personalized support.
Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.
Our team is available Monday to Friday, 9am–5pm EDT.
📧 Email us anytime at [email protected] and our support team will respond with personalized assistance.
📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.
Available Monday to Friday, 9am–5pm EDT.