Your Jim Card is ready once your seller profile is approved.
Add your card
Tap Cash out on the bottom bar.
Tap Add to Apple Wallet or Add to Google Wallet.
Follow the steps on the screen.
Your Jim Card is now in your wallet and ready to use.
Pay with your phone
Open Apple Wallet or Google Wallet.
Choose your Jim Card.
Confirm with Face ID, your fingerprint, or your passcode.
Hold your phone near the card reader.
If it doesn't work
Update the Jim app to the latest version.
Check your internet connection.
Make sure your Jim Card isn't blocked. See How do I use my Jim Card?
Close the Jim app completely and open it again. If it still doesn't work, uninstall and reinstall the app. Your account and data aren't affected.
Don't see the button? Check your wallet. Your Jim Card may already be there.
You can only add the Jim Card to Apple Wallet or Google Wallet. It can't be added to other banks' apps.
Need more help?
Human support is available Monday to Friday, 9am to 5pm EST.
Chat: in the app
Phone: +1 833 315 2573
Email: help@jim.com
✨ Talk to Jim, our AI smart help, available 24/7.
