Adding your JIM Card to digital is a convenient way to pay using your phone while keeping your sales revenue instantly available for spending.
Requirements
Before adding your card, ensure that:
You have updated and not jailbroken device
Your JIM account includes an active virtual JIM Card
The latest version of the JIM app is installed
Adding your JIM Card to a digital wallet
Open the JIM app
Tap the "Add to Apple/Google Wallet" button
Follow the on-screen authentication and setup instructions
Once complete, your JIM Card will appear in your digital wallet and be ready for worldwide use.
Paying with your JIM Card
Open your digital wallet (Google/Apple)
Select your JIM Card
Authenticate using Face ID, Touch ID, or your passcode
Hold your device near the NFC-enabled payment terminal until the transaction completes
Balance usage
You can access your JIM balance quickly and securely using two convenient cash out options: the JIM Card and ACH Transfer.
Each method suits different needs, whether you want instant access to your funds or prefer sending them directly to your bank account. The JIM Card is instant and free, offering immediate access to your money on a JIM Visa Prepaid Card, with no transfer fees. You can also add it to Apple Pay or Google Wallet for tap-to-pay purchases, making it ideal for business owners who need their funds right away.
The ACH Transfer, processed by Lead Bank, allows you to move money from your JIM wallet directly to any U.S. bank account for a 1.99% + $0.99 fee.
Troubleshooting
If you encounter issues adding or using your JIM Card:
Ensure your phone has an active internet connection
Confirm that your JIM app is up to date
Verify that your JIM Card is active and in good standing
Restart your phone and try again
Contact our support team at [email protected] if the problem persists
By adding your JIM Card to a digital wallet you enhance both the convenience and security of your JIM account, enabling quick, secure payments anywhere contactless payment is accepted.
Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.
Our team is available Monday to Friday, 9am–5pm EST.
📧 Email us anytime at [email protected] and our support team will respond with personalized assistance.
📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.
Available Monday to Friday, 9am–5pm EST.