Ensure your phone meets the necessary criteria to use Jim and start selling efficiently with your mobile device as a payment terminal.
Jim requirements
To use Jim for selling and processing payments, your phone should have:
NFC technology: Mandatory for conducting contactless transactions.
iOS compatibility: Must be an iPhone XS or later model, running the latest iOS 17 or newer. The device must not be jailbroken.
Approved account: To sell to other people, and to use your Jim Card, you’ll need an approved seller’s profile.
Valid Apple ID: To login into your account, use your Apple ID.
Apple Wallet: To use your virtual Jim Card for payments, add it to your Apple Pay wallet.
If your iPhone aligns with these specifications but Jim isn’t working, you might be facing a configuration issue.
If you have any questions or need further assistance, our support team is here to help. Chat with us directly in the app for quick and personalized support.