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How can I log into my account?

Log into your JIM account easily and set up a verified seller profile for unlimited transactions.

Updated over 2 months ago

Getting started with JIM is simple. By setting up a verified seller profile, you can unlock unlimited transactions, sell directly to others, and access your JIM Card.

Follow these steps to securely log into your profile:

  1. Open the JIM app on your iPhone.

  2. Tap "Sign in with Apple" and use your Apple ID.

  3. Complete any additional confirmations or prompts as requested.

When creating a new seller profile, your account information undergoes a security verification process. Once approved, you'll have full access to sell without any transaction limits using JIM.

Using your Apple ID provides a secure and convenient login experience, ensuring your account remains protected with just one tap. Additionally, every transaction is carefully screened by our security systems to minimize fraud risk and safeguard your business activities.


Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.

Our team is available Monday to Friday, 9am–5pm EDT.

📧 Email us anytime at [email protected] and our support team will respond with personalized assistance.

📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.

Available Monday to Friday, 9am–5pm EDT.

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