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How can I log into my account?

Log into your JIM account easily and set up a verified seller profile for unlimited transactions.

Updated over a month ago

Getting started with JIM is simple. By setting up a verified seller profile, you can unlock unlimited transactions, sell directly to others, and access your JIM Card.

Follow these steps to securely log into your profile:

  1. Open the JIM app on your iPhone.

  2. Tap "Already have an account? Log in".

  3. Choose between:

    1. Logging in with your registered e-mail and password by clicking "Continue with e-mail".

    2. Loggin in with your Apple ID by clicking "Sign in with Apple".

  4. Complete any additional confirmations or prompts as requested.

When creating a new seller profile, your account information undergoes a security verification process. Once approved, you'll have full access to sell without any transaction limits using JIM.


Need more help?
✨ Use our smart chat directly in the app to get instant support. For human assistance, open your app → tap the (...) button → Help → Chat window.

Our team is available Monday to Friday, 9am–5pm EST.

📧 Email us anytime at [email protected] and our support team will respond with personalized assistance.

📞 Prefer to call? Reach JIM’s phone support at +1 833 315 2573.

Available Monday to Friday, 9am–5pm EST.

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