You can get help in two ways: ask Jim, our AI assistant, anytime, or chat with our support team.

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Ask about your sales, fees, balance, or how to use the app. Jim can also share receipts with your customers and help with payment, card, and registration issues.

Tap Ask Jim what you need at the bottom of the screen.

1. Tap Ask Jim what you need at the bottom of the screen.
2. Type your question.
3. Get an answer in seconds.

Our team is available Monday to Friday, 9am to 5pm EST.

Tap Messages to chat with our team.

1. Tap your name at the top left.
2. Tap Help.
3. Tap Help again.
4. Tap Messages to chat with our team.

- Reviewing your transactions or balance
- Using a feature
- Issues that need a look at your account

Outside these hours, ask Jim or email us at <a href="mailto:help@jim.com" rel="nofollow noopener noreferrer" target="_blank">help@jim.com</a>.

Never share your password, sign-in codes, PIN or full card number in the chat.

See all the ways to reach us in <a href="https://help.jim.com/en/articles/9376526-contact-us">Contact us</a>.

Prefer email? See <a href="https://help.jim.com/en/articles/9376535-can-i-contact-jim-s-support-via-email">Can I contact Jim's support via email?</a>

- See all the ways to reach us in <a href="https://help.jim.com/en/articles/9376526-contact-us">Contact us</a>.
- Prefer email? See <a href="https://help.jim.com/en/articles/9376535-can-i-contact-jim-s-support-via-email">Can I contact Jim's support via email?</a>

Need more help? Human support is available Monday to Friday, 9am to 5pm EST.

Email: <a href="mailto:help@jim.com" rel="nofollow noopener noreferrer" target="_blank">help@jim.com</a>

- Chat: in the app
- Phone: +1 833 315 2573
- Email: <a href="mailto:help@jim.com" rel="nofollow noopener noreferrer" target="_blank">help@jim.com</a>

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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