Yes. If you can't use the in-app chat or prefer email, write to help@jim.com. Email replies can take a little longer than chat.
What to include
To help us find your account faster, include:
The email or phone number you used to sign up
A short description of your issue
Screenshots, if you have them
Need more help?
Human support is available Monday to Friday, 9am to 5pm EST.
Chat: in the app
Phone: +1 833 315 2573
Email: help@jim.com
✨ Talk to Jim, our AI smart help, available 24/7.
