Skip to main content

Jim Chat Support

Access direct assistance for any questions about transactions, account performance, or guidance from our dedicated support team.

Updated over a month ago

For immediate support, Jim offers direct access that allows you to inquire about anything related to your sales and finances. Whether you have questions about transactions, need insight into your account's performance, or require guidance, our support team is ready to assist you.


JIM AI Assist

JIM AI tool can answer all your questions and can easily access and share your receipts with your customers directly from this exact page. This feature not only streamlines your accounting processes but also enhances transparency with your clients, providing them with instant access to their transaction records.

  1. Open your app

  2. Click on the ✨ button

  3. Type your question


JIM Support

If you need human support, our team is available to help you navigate our services and address any concerns you may have.

  1. Open your app

  2. Click on the ✨ button

  3. Tap the (...) button

  4. Go to Help

  5. Click on the chat window to send our team a message

Our human support team is available from Monday to Friday, between 9 and 5 EDT.

Whether you need assistance with specific features or have general inquiries about our solutions, we are here to provide clarity and support to ensure your business operations run smoothly.

Did this answer your question?