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How to use Jim Agent?

Interact with our AI chat feature, Jim Agent, to get personalized support.

Updated over 11 months ago

Using Jim Agent you can interact with our AI chat feature to enhance your support experience.

To access our AI chat, follow the steps below.

  1. On your homescreen click the ✨ button if you need assistance

  2. Type your question and wait for an answer

If you have any pending message awaiting your acknowledgement, this button will turn purple.

This tool is designed to provide you with quick and concise answers to your questions, allowing for an efficient and interactive way to access information.

  • Access our Help Center in one click

With Jim Agent, you can directly engage with our extensive knowledge base. Simply type in your question, and the AI will fetch a short, precise answer.

  • Get the help you need

You can inquire about transaction details and troubleshoot issues. The chat interface is designed to be user-friendly, ensuring that you can easily navigate through your inquiries and receive the support you need.

  • Access your information easily

Jim Agent gives you access to crucial business information, such as statements and sales history. This on-demand access allows you to keep track of your business transactions efficiently and effectively, providing a comprehensive view of your business activities at your fingertips.

  • Keeping you updated

Our chat also plays a vital role in keeping you informed with important messages, ensuring that your business profile and information remain up-to-date. Whether it's a reminder to update your registration details or an alert about new features, the AI chat keeps you connected and informed.

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