No. For security and compliance, the Jim Card doesn't work for transactions with a high risk of fraud, money laundering or regulatory issues, like:
Gambling
Adult entertainment
Some high-risk retailers
Merchants selling restricted goods
Adding money to apps like Cash App, Venmo or Apple Cash
ATM withdrawals. To get cash, see Can I withdraw cash using Jim?
Installment payments
Some restricted countries or regions
These purchases are declined for every Jim user. It doesn't mean something is wrong with your card.
For more, see Where can I use my Jim Card? and Why was my purchase declined?
Need more help?
Human support is available Monday to Friday, 9am to 5pm EST.
Chat: in the app
Phone: +1 833 315 2573
Email: help@jim.com
✨ Talk to Jim, our AI smart help, available 24/7.
