Jim is your AI assistant inside the app. It uses your real sales data to answer questions about your business, and it can do things for you, like create a payment link. It's free and available 24/7.
Ask Jim
Tap Ask Jim what you need at the bottom of the screen.
Type or say what you need.
What you can ask
Your sales: "How much did I make this week?" or "What was my best day?"
Your account: details of a sale, your sales history, or how something works in the app.
Your website: "Change my business hours on my website" or "Turn on bookings." Jim updates your Jim Website for you. See How to use Jim Website?
Your selling limit: "How much can I still sell before I verify?"
Quick actions: share a receipt, cancel a sale, or get your referral link. See How does Jim Referral Program work?
Growing your business: "Any markets near me this Saturday?" Jim suggests events, markets, and fairs that match your business.
Problems: issues with payments, your card, or sign-up. If you need a person, Jim points you to our team. See Contact us or How can I use Jim's Chat Support?
All your activity with Jim is encrypted.
Need more help?
Human support is available Monday to Friday, 9am to 5pm EST.
Chat: in the app
Phone: +1 833 315 2573
Email: help@jim.com
✨ Talk to Jim, our AI smart help, available 24/7.