Welcome to JIM! This guide walks you through registration, accepting payments, managing your money, and using smart features.

___________________________________________________________

Complete your registration to unlock all of JIM's features:

Select "Finish your registration."

Fill in the required info (business details, date of birth, address).

Verify your identity with a quick facial recognition scan.

Complete any additional verification steps, if needed.

1. Open the JIM app on your phone.
2. Tap "Get started."
3. Select "Finish your registration."
4. Fill in the required info (business details, date of birth, address).
5. Upload a photo of your ID.
6. Verify your identity with a quick facial recognition scan.
7. Set up a secure PIN for your JIM Card.
8. Complete any additional verification steps, if needed.

Once you're approved, you'll have full access to JIM's payment and financial features.

➡️ <a href="https://help.jim.com/en/articles/9357161-how-to-create-a-seller-profile">Detailed guide: How to create a seller profile</a>

Before you take your first payment, make sure your device is ready:

Go to Settings on your phone and turn on NFC.

Use the keypad to enter the payment amount ($1 minimum).

- Tap to Pay — Have your customer tap their card, phone, or smartwatch on your device. Fee: 1.99% per sale.
- Payment Link — Send a secure link by text, email, or any messaging app. Fee: 4.99% + $0.30 per transaction.

1. Go to Settings on your phone and turn on NFC.
2. Open the JIM app.
3. Use the keypad to enter the payment amount ($1 minimum).
4. Pick how you want to get paid:
 - Tap to Pay — Have your customer tap their card, phone, or smartwatch on your device. Fee: 1.99% per sale.
 - Payment Link — Send a secure link by text, email, or any messaging app. Fee: 4.99% + $0.30 per transaction.

Either way, funds show up in your JIM account instantly.

➡️ <a href="https://help.jim.com/en/articles/9357145-how-can-i-sell-using-jim">Learn more about selling with JIM</a>

You've got two ways to access your JIM balance:

JIM Card — Instant and free. It's a virtual Visa Prepaid Card that gives you immediate access to your sales balance. Add it to Apple Wallet and use it anywhere Apple Pay is accepted. No transfer fees, ever.

ACH Transfer — Send funds straight to your U.S. bank account. Fee: 1.99% + $0.99 per transfer. $15 minimum. Funds arrive the same business day.

- JIM Card — Instant and free. It's a virtual Visa Prepaid Card that gives you immediate access to your sales balance. Add it to Apple Wallet and use it anywhere Apple Pay is accepted. No transfer fees, ever. 
- ACH Transfer — Send funds straight to your U.S. bank account. Fee: 1.99% + $0.99 per transfer. $15 minimum. Funds arrive the same business day.

➡️ <a href="https://help.jim.com/en/articles/9376439-how-can-i-use-my-balance">Learn about your balance options</a>

Your AI-powered assistant, here to help run your business 24/7:

Check your sales, balance, and analytics

Cancel transactions and manage receipts

Get marketing tips and business diagnostics

Build and customize your free JIM Website

Talk to it by chat or voice — whatever's easiest

- Check your sales, balance, and analytics
- Cancel transactions and manage receipts
- Get marketing tips and business diagnostics
- Build and customize your free JIM Website
- Talk to it by chat or voice — whatever's easiest

➡️ <a href="https://help.jim.com/en/articles/9376600-how-to-use-jim-agent">Learn how to use JIM Agent</a>

Get instant answers using our smart chat, right in the app.

Need a real person? Open the app → tap the (...) button → Help → Chat.

Available Monday–Friday, 9am–5pm EST.

Prefer talking it out? Reach us at +1 (833) 315-2573.

Send us a message anytime at <a href="mailto:help@jim.com" rel="nofollow noopener noreferrer" target="_blank">help@jim.com</a> and our support team will get back to you with personalized help.

Get started with JIM in just a few easy steps.

First steps

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

First steps

Full registration

Start selling

Manage your money

JIM AI Agent

Need more help?